sure was nice when you had a live chat. whats the status of this?

  • Profile Image
    sittercritter
    Asked on February 14, 2013 at 01:35 PM

    sure was nice when you had a live chat.  whats the status of this?

  • Profile Image
    EduardoMendez
    Answered on February 14, 2013 at 02:36 PM

    Hi there, 

    We still offer this support service.

    However, it is only available when we have enough staff to take care of the forum and other aspects of the support provided.

    We thank you for your feedback, and I am sure you will find that it is soon implemented in  a more consistent manner.

    Please let us know if there is anything we can help you with!