What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    sure was nice when you had a live chat. whats the status of this?

    Asked by sittercritter on February 14, 2013 at 01:35 PM

    sure was nice when you had a live chat.  whats the status of this?

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    JotForm Support

    Answered by EduardoMendez on February 14, 2013 at 02:36 PM

    Hi there, 

    We still offer this support service.

    However, it is only available when we have enough staff to take care of the forum and other aspects of the support provided.

    We thank you for your feedback, and I am sure you will find that it is soon implemented in  a more consistent manner.

    Please let us know if there is anything we can help you with!