PayPal Checkout Form: authentication is failed.

  • Profile Image
    livingbridges
    Asked on April 22, 2019 at 03:05 PM

    Could you please check out my form ,I'm about to give up.

    Also in the field that says pay pal or mail in form, should i put a condition in that brings them to pay pal  if they choose pay pal?

    some people will choose to mail in payment.

    thank you

  • Profile Image
    BDAVID
    Answered on April 22, 2019 at 04:15 PM

    This appears to be the last form that you have edited: http://www.jotform.us/form/90907167998173, which is integrated with PayPal Checkout, so I assume that it is the form that you are referring to.

    I have checked it, and it is correctly integrated. If you are receiving that error message, your Client ID and Secret credentials might not be correct or valid. Please contact PayPal's support to check further.

    In regards to setting up PayPal along with another payment option, we have created a guide for this purpose, please check it here: https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options, and let us know if you need more help.