How to edit or Configure Forms?

  • Erica Sabalones
    Asked on April 22, 2019 at 6:12 PM

    Hello -

    We inherited the tool from a colleague that is no longer with us. We use two vital forms that are powered by Jotform. 


    To be honest, I don't know where to start if I wanted to edit or reconfigure the form. A brief call would be helpful to understand what resources we have with jotform or if we should be using something else.

    I appreciate your assistance. 

  • stevenmarshall
    Replied on April 22, 2019 at 7:44 PM

    Hi Erica,

    Unfourtantly, we currently do not offer live support via phone. You can just use our Support Forum for the assistance you need, and we will respond to your concern as soon as possible. You may also contact us via email at support@jotform.comPlease note that our forum is monitored 24/7 and we provide the same support for all of our users, free and paid.

    If you give us details on what your requirements are for your forms, we would be more then happy to assist you with your Forms. You are able to update/edit/configure an existing form or you can create a brand new form. 

    GUIDE: How-to-Create-Your-First-Web-Form

    GUIDE: Quick-Overview-of-Form-Fields

    GUIDE: How-to-Position-Fields-in-JotForm