We submitted a purchase order to upgrade but it saying that we are over our 100 monthly limit

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    haleykatrina
    Asked on April 22, 2019 at 11:16 PM

    When will our purchase order be processed to allow us to use this form again?

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    BDAVID
    Answered on April 22, 2019 at 11:26 PM

    Please note that upgrading via Purchase Order can take up to 1 month to be effective since a manual process is involved. We will be notified when the payment gets processed, and the account will be upgraded.