Chase Wepay not connecting

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    esterobaykids
    Asked on April 23, 2019 at 01:14 AM

    Hello,


    I am using Chase WePay for payment processing. My account is all set up with WePay, but every time I click "Connect with Chase Wepay" on the payment settings, nothing happens. There is no explanation given for why it isn't working. Help?


    Thank you,


    Shane Crockett

    Screenshot
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    BJoanna
    Answered on April 23, 2019 at 02:49 AM

    I cannot replicate the issue you reported. When I click on the "Connect with Chase Wepay" button the following pop-up page is shown. 

    1556001837wepay.gif

    On that page, you need to enter your WePay credentials to complete the integration.

    Please try again by following steps from this guide:

    How to integrate Chase Wepay with JotForm?

    You can also try to use some other browser.