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webi31Asked on April 23, 2019 at 3:09 AM
For the form below
https://form.jotformeu.com/90524362115348
The options send uplods to FTP is on.
You can see in the screenshot, that the sub-directory is created, but it's empty.
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jherwinReplied on April 23, 2019 at 4:33 AM
Could you please try to disconnect the FTP and re-connect it again?
Guide: How-to-Send-Submission-Data-File-Upload-via-FTP
Please give it a try and let us know how it goes.