Attached files not uploading to FTP

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    webi31
    Asked on April 23, 2019 at 03:09 AM

    For the form below 

    https://form.jotformeu.com/90524362115348

    The options send uplods to FTP is on.

    You can see in the screenshot, that the sub-directory is created, but it's empty.

    Screenshot
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    jherwin
    Answered on April 23, 2019 at 04:33 AM

    Could you please try to disconnect the FTP and re-connect it again?

    Guide: How-to-Send-Submission-Data-File-Upload-via-FTP

    Please give it a try and let us know how it goes.