My account is overlimit

  • Profile Image
    Valderen
    Asked on April 23, 2019 at 03:30 AM

    Hello,

    The contact templete are saying there are no credit. but we have only 3 mail in the inbox?

    this are new templetes, can it be by testing it?

     

    Is it possible to reset it?

  • Profile Image
    jherwin
    Answered on April 23, 2019 at 04:46 AM

    Your account is in overlimit status because you exceeded the 1000 form views for this month. You currently have 1,553/1000 form views.

    To check your current usage and limits, please follow this guide: Understanding-Your-Account-Usage-and-Limits

    If you want to continue using your forms then you need to upgrade to a higher tier or to wait for the limit reset on the first day of May.