What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form isn't updating??

    Asked by hawkram on February 14, 2013 at 03:11 PM

    I just added another class option... 2 weeks for $27, but it's not updating on the site...

    Page URL:

  • Profile Image

    Answered by jefreylandicho on February 14, 2013 at 03:12 PM

    We apologize for any inconvenience this may have caused. Can you please clearing your browser cache  and see if it works

  • Profile Image

    Answered by on February 14, 2013 at 05:29 PM

    Mine is doing the same thing, updated the form earlier, reinserted the script, finally reset, tried the same things a few minutes ago, and the condensed form isn't showing up.


  • Profile Image

    Answered by jefreylandicho on February 14, 2013 at 05:40 PM

    Have you tried clearing your browser cache as I stated above? Also, I would also recommend creating your own thread in case something personal is needed to be discussed.