What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    IE8 Error

    Asked by on March 19, 2011 at 04:08 PM

    Hi, excuse me for bad english but i'm italian user.

    i have a problem with v3 jotform, on IE i can't see the animation when mouse over, and the result after embed are different to the project.

    a picture of error:


    thanks for help

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    JotForm Support

    Answered by NeilVicente on March 19, 2011 at 04:40 PM


    Please provide the link of your form so I could take a look at it and figure out the problem.

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    Answered by on March 19, 2011 at 07:36 PM

    I do not know why, but it works now, even the preview on the site was not working well, but now it works ... some explanation?

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    JotForm Support

    Answered by NeilVicente on March 20, 2011 at 04:33 AM

    Being unable to see your actual form, I can only make wild guesses as to how that problem occurred. It is most likely a JavaScript error in your IE8 browser. IE at times defaults to turning off Active elements such as JavaScript.

    Anyway, I am glad that your form is now working the way it should. Thank you for using Jotform.