E-Signature Not Working

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    Asked on April 23, 2019 at 11:41 AM

    The form is set up so that if a checkbox is selected or a file is uploaded that the e-signature is not required. It will not submit the form without the e-signature. However, it is also not registering that the e-signature is filled in.

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    Answered on April 23, 2019 at 01:21 PM

    I noticed that one of my colleagues has already answered your concern here in this thread:


    Please avoid raising the same concern in multiple threads. You can follow up in the above thread. We will gladly assist you.