Unable to login the account

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    customer cannot log in because forgot password. 
    Asked on April 23, 2019 at 12:09 PM

    I have a customer who cannot log in to fill out medical info.  He forgot his password.  Please advise.  Carol French, Centennial General Agency, Columbia, MO.

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    Answered on April 23, 2019 at 01:32 PM

    Could you please let us know the username/email Id/Form URL of your agency so that we can take a look at it.