How often do emails send from my form to Mailchimp

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    Asked on April 23, 2019 at 01:33 PM

    I have the integration set up but emails from the current month aren't appearing in my contacts on Mailchimp. Would like to know more details, couldn't find a setting in the integration settings. 


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    Answered on April 23, 2019 at 02:34 PM

    The new submissions are supposed to be forwarded to the MailChimp almost instantly. Do you get the new submissions in MailChimp?

    I have not found the 'Add existing contacts to MailChimp.' option in our integration at this time. That option might not be supported anymore. We can forward a ticket to our developers to see if this is something that can be added back, but we cannot provide an ETA for when it will be addressed.

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    Answered on April 23, 2019 at 04:43 PM
    In the past it appears the submissions were added, but when I searched for recent ones (April submissions) none appeared in Mailchimp.
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    Answered on April 23, 2019 at 05:18 PM

    I think there's a problem or missing out on your Mail Chimp integration. There should be an option like this in the integration, but I can not see it in your form (see screenshot below):
    1556054238existing contact.png

    Could you please try to disconnect Mail Chimp to your form and re-authenticate it?

    Guide: How-to-Integrate-with-MailChimp

    Please give it a try and let us know how it goes.