Why fields are missing from submissions?

  • joaoboscomj
    Asked on April 23, 2019 at 2:17 PM

    Estou abrindo as submissões e tem campo de respostas vazio, gostaria de saber como resolver este problema 

    Jotform Thread 1801292 Screenshot
  • Nik_C
    Replied on April 23, 2019 at 3:09 PM

    I'm not sure what could have happened with that submission, I tested your form and, since the fields are required it is not possible to submit it without filling those fields.

    So it could be related to a condition you have that hides those fields:

    1556046541Screen Shot 2019 04 23 at 9 Screenshot 10

    I checked your other submission as well and I saw that it filled properly, so conditional logic could be the reason.

    Let us know if you experience any problems.

    Thank you!