How can I get into the account I set up for my daughters business without Google Sign-In?

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    Karen Wichert 
    Asked on April 23, 2019 at 02:37 PM

    I set up an account for my daughters business. I have had nothing but problems with the Google Sign-in. Everytime I try to sign in with Google it doesn't recognize my password. After three new passwords in a matter of 3 weeks I found that if I used the address of Jotform.com/myforms I was able to  sign in there with out Google. That worked and I was able to complete another form for my daughter.Today it didn't work.  Google Sign in keeps coming up.

    Old Town Copper Center Inn   (my daughters business)

    coppercenterlodge@gmail.com

    I removed Google sign-in from my account and today tried to sign in and it keeps giving me the Google sign-in form

    I cannot get into the forms. Can you fix this so I can use this account?

    Screenshot
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    jherwin
    Answered on April 23, 2019 at 03:16 PM

    Have you tried resetting your password to create a separate password to your account? Once you've finished resetting your password, you should be able to log in with the email as the username and use the password you set in the reset password.

    Guide: How-to-reset-the-password

    Please give it a try and let us know how it goes.

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    techandtrek
    Answered on April 23, 2019 at 04:46 PM

    I did the same reset password, which works to log into the account now, but is there any way to remove the google sign in completely? 

    Megan

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    jherwin
    Answered on April 23, 2019 at 05:08 PM

    Unfortunately, it's not possible to remove that because you used that method when you created the account. If you do not want to use google sign-in then just use login with username and password method.