How do I create a new password for the user name account: NunnBetterRefs

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    ronnienunn34
    Asked on April 23, 2019 at 06:13 PM
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    jonathan
    Answered on April 23, 2019 at 06:42 PM

    When you are logged in to the correct account/username, you can change/edit the account password in the my account profile page https://www.jotform.com/myaccount/profile

    Example:

    1556059313zzz 2019-04-24 06.40.24.png


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    ronnienunn34
    Answered on April 23, 2019 at 07:43 PM
    J
    Ok, Jonathan … will do
    However, my other account ronnienunn34 keeps popping up instead of NunnBetterRefs account which is the newest one.
    Can I delete the info on the ronnienunn34 account totally as I trust it has no influence on my newest accountnd info for my NunnBetterRefs account, correct?
    Ronnie
    ...
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    ronnienunn34
    Answered on April 23, 2019 at 07:43 PM
    Thanks Jonathan on the ability to change my password.
    Would you suggest I negate an earlier account totally, (ronnienunn34 which is mine) so my computer’s memory will only feature the NunnBetterRefs account?
    Thanks!
    Ronnie
    ...
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    jonathan
    Answered on April 23, 2019 at 07:53 PM

    This account/username must be popping up because of your browser's cache.

    Try using an incognito or private browser, open the log in page https://www.jotform.com/login and log in to the other account.

    Let us know if this still did not work.


    How to Activate Incognito or Private Mode Browser