Conditionals when disable submit doesn’t work well

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    Henry
    Asked on April 23, 2019 at 11:29 PM

    i have issues with with some conditionals to disable submit form if a custom option is selected, you can check my form the conditional says that if categoría equals to características de los productos then disable submit but it seems that doesn’t work, is this a problem from the jot form plataform ? Or I’m just to blind to find the error because I tried lot of times to fix.

    here form: link



    Page URL:
    www.nasuno.com.mx

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    Richie_P
    Answered on April 24, 2019 at 01:39 AM

    I have checked your form conditions and it seems the 1st and 3rd conditions are having a conflict with your disable submit condition(2nd). You may disable conditions 1 and 3.

    The 1st condition will disable the submit if all conditions are set however, it seems that if the condition is not met the 2nd condition is also affected.

    Also the 3rd condition will show a selection if you choose the same category. 

    Kindly check the conditions again and let us know if you need further assistance.