Migrate from one Jotform Account to another

  • Stefanooo
    Asked on April 24, 2019 at 3:52 AM

    I have a form I would like to "move" from one Jotform-Account to another Jotform-Account.


    My question is:  Is it possible to  migrate a JotForm  from one Jotform-Account to another Jotform-Account ?



  • Kiran Support Team Lead
    Replied on April 24, 2019 at 6:36 AM

    Yes. It is possible to move the form from one account to another account. Please let us know the form ID/URL to be moved from your account and the other account username so that we can move the form along with the submissions.

    Thanks!

  • Stefanooo
    Replied on April 24, 2019 at 7:09 AM

     

    Okay, thank you for moving my form from one account to another account. My form has no submissions! Thus you only need to move the form. You do not need to take care of the submissions, as there are Zero Submussions ;) 

    Thanks!

    This is the form ID / URL I would want to move:

     

     https://form.jotformeu.com/62452600937354 

    and this is the other account username I would want the form to be moved to: 

     

    "Stefanoooo"

     

    PS-Note:

    This entire PS-Note is only relevant : JUST in case you cannot add yet another form to my new account, because my new account is 'full'. I am not sure if the below comment is nessesary.  
    At the moment there are seven forms inside the new account on Stefanoooo already ("three active forms" and "four deactivated forms").   There might not be enough space left to add yet another form to this account?  IF there is not enough space within the new Account to move the additional form into it, then please delete one of the following two  "deactivated" Forms : Please choose either of the two deactivated forms having a string called "MLesier" in their title. If you do not feel entitled to delete any of my two deactivated forms, then let me know. I will do it, if nessesary    ;)  



  • Kiran Support Team Lead
    Replied on April 24, 2019 at 8:51 AM

    I see that there are 6 forms in your account while 3 forms are active. However, please note that the other disabled forms are still considered as active forms unless they are deleted or archived. Please delete or archive any 2 forms so that we can move the form 62452600937354 from your account to Stefanoooo.

    We will wait for your response. Thank you! 

  • Stefanoooo
    Replied on April 24, 2019 at 9:00 AM

    Hi Kiran, I deleted two of my disabled forms.  Thank you for moving  the form 62452600937354 to my account:  Stefanoooo.



  • Kiran Support Team Lead
    Replied on April 24, 2019 at 10:09 AM

    We have now moved your form to the other account Stefanoooo. Please check and let us know if you need any further assistance.

    Thanks!

  • Stefanooo
    Replied on April 24, 2019 at 10:34 AM

    Thank you very much Kiran!!