Over quota error message is still displayed after upgrading my account

  • Profile Image
    ASTEMA
    Asked on April 24, 2019 at 05:01 AM

    I upgraded my subscription to silver but the form

    https://form.jotformeu.com/91072240558353

    displays "error message over quota".

    Could you fix this problem?

    It's quite urgent!!


    best regards

    Maria

  • Profile Image
    Kiran
    Answered on April 24, 2019 at 08:02 AM

    We are sorry for the inconvenience this may have caused. We have now cleared the form caches and enabled the payment forms since you have already upgraded the account. Please check and let us know if you need any further assistance.

    Thanks!