Cancel my subscription

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    drec2001
    Asked on April 24, 2019 at 05:12 AM

    please cancel my subscription 

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    jherwin
    Answered on April 24, 2019 at 08:07 AM

    You seem to have opened a dispute regarding the latest subscription made to your account. Actually, the payment is not yet in our account because of that and it will only slow the process of your refund. If jotform charged you unexpectedly through PayPal then this is because of PayPal processor payment.

    To completely cancel the subscription (I-E15TY1NCXE7Y), please cancel it on your PayPal dashboard.

    Guide: How-Can-I-Cancel-My-PayPal-Subscription

    Do get back to us once you cancel your subscription, we will attempt to process the refund for your last subscription payment.