Jotform Sheets: The address information is not shown when s/he fills the address field without using the information that comes with "Auto-complete".

  • Profile Image
    ivy
    Asked on April 24, 2019 at 09:13 AM

    The address information for some submissions is not shown on the Jotform Sheets. Based on the user's feedback, I've checked this issue on my test form. 

    I followed these steps:

    1. Create a card form.

    2. Add an address field to the form.

    3. Turn on "auto-complete" feature.

    4. Fill the address field without using the information about the location that comes with the auto-complete feature.

    Please, check the following screencast:

    Using the information about the location that comes with the auto-complete feature:

    1556110156test-adr2.gif

     

    Without using the information about the location that comes with the auto-complete feature:

    1556110198test-adr1.gif

     

    Result:

    1. The information that is filled in the address field is shown properly on the submissions page. ("a, a, a")

     1556110953Screen Shot 2019-04-24 at 15.4

    2. On the other hand, this information is not shown on the Jotform Sheets ("a,a,a" is not shown.).

    1556111190Screen Shot 2019-04-24 at 16.0


    The address information is not shown when s/he fills the address field without using the information about the location that comes with the auto-complete feature.

    User Form ID: 83315962800153

    Submission ID's: 4315954867011878416, 4317850823759212398

     

  • Profile Image
    bulent
    Answered on April 25, 2019 at 10:03 AM

    Hi Ivy,

    This issue should be fixed now.

    Thanks.

  • Profile Image
    ivy
    Answered on April 26, 2019 at 02:57 AM

    Hi Bulent,

    I checked and informed the user. 

    Thanks for the update!