Form Analytics

  • Profile Image
    HeibaGmbH
    Asked on April 24, 2019 at 09:19 AM

    Today some questions for an better understanding of analytics:

    "Views": Are these visits exclusive to humans only, or does this also includes bots as well?

    "Responses" : Is this the result only if the visitor submits the form only? Or including the result if the visitor aborts the process while filling in the form.

    Reason: We have only 10-15% conversation rate

    Thx for responding.

  • Profile Image
    gerardw
    Answered on April 24, 2019 at 11:41 AM

    "Views": Are these visits exclusive to humans only, or does this also includes bots as well?

    Unless you have added the captcha field in your form, this can include bots also.

    "Responses": Is this the result only if the visitor submits the form only? Or including the result, if the visitor aborts the process while filling in the form.

    This shows the response when the user submits the form.

    You can also check the links below for further details which could help you to increase your conversion rate:

    https://www.jotform.com/help/425-Understanding-Form-Analytics-and-Ways-on-How-to-Get-Your-User-s-Info 

    https://www.jotform.com/blog/conversion-rate-influencers/

    https://www.jotform.com/blog/build-high-converting-online-forms/ 

  • Profile Image
    HeibaGmbH
    Answered on April 25, 2019 at 04:14 AM

    Thx for your reply.

    Regarding your 1st answer (views): For my understanding a captcha field has no influence on "views". A captcha field is for preventing SPAM completion & transmitions only, right?

  • Profile Image
    ashwin_d
    Answered on April 25, 2019 at 07:05 AM

    Please accept my apology for the confusion. Captcha field on form has no influence on form views.

    Please note that every time a form is loaded in browser, it is counted as a valid form view. Any type of form loading will be counted as a form view. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/355-Form-View-Limits-What-Is-It-All-About

    If your webpage traffic is increased because of a bot and your webpage has embedded form, it will count as a valid form view as well.