All my google docs integrations are broken this morning and submit is lagging

  • SYP123
    Asked on April 24, 2019 at 9:36 AM

    What's going on this morning?  All my integrations that people depend on are broken and the submit is lagging and timing out on all forms. 

    Help!

  • Richie JotForm Support
    Replied on April 24, 2019 at 11:46 AM

    We are sorry for the inconvenience this may have caused.

    May we know the forms that are lagging and is not sending the submission to the Google Integration? I have cleared your form cache.

    Can you please test your forms again and let us know if the issue still remains?


  • SYP123
    Replied on April 24, 2019 at 12:57 PM

    Every single form in my account is not submitting properly - all of my users, multiple businesses in many locations are reporting that all is broken.  Please help me quickly!! 

    Every single form has the same issue - this is an issue on your end not mine - please help! https://photos.app.goo.gl/nHhCjR5UAk7igL3b7


    Please watch the video - I can change forms all day long, none of them work. 

  • Richie JotForm Support
    Replied on April 24, 2019 at 2:06 PM

    We are sorry for the inconvenience this may have caused.

    The form submission and  Google Sheet Integration should be resolved now.

    Can you please check and test the integration at your end let us know if the issue still persists?

    Thank you.