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clovelyAsked on April 24, 2019 at 9:55 AM
I need to send a confirmation email to the person who submits the form (contact) and the attendee(s) that they list on the form as well. Right now, I have those fields in the condition associated with the email like this:
{contactEmail40}, {att1EM}, {att2EM}, {att3EM}, {att4EM}, {att5EM}, {att6EM}, {att67EM}, {att8EM}, {att9EM}, {at10EM}
The contact is getting it but not the attendee(s).
The form is at https://form.jotform.com/clovely/chadwell-univ-registration
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Richie JotForm SupportReplied on April 24, 2019 at 12:34 PM
I have tested a cloned version of your form and it seems the autoresponder is sending to the attendees. The fields are correctly populated with the attendees email address.
I have cleared your form cache. Can you please test your form with different email addresses and let us know if the issue still remains?
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clovelyReplied on April 24, 2019 at 1:10 PM
I tested it to myself with no luck. I'll try again.
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Richie JotForm SupportReplied on April 24, 2019 at 2:27 PM
May we know what specific condition is not sending the autoresponder email ?
Tested the form field and condition further by using only the attendee fields 1 and 2.
I was able to receive the autoresponder email for both email addresses.
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clovelyReplied on April 25, 2019 at 8:29 AM
I had spaces after the commas in the string of email code. Looks like that was my problem. Thanks!