Confirmation email to more than one person

  • clovely
    Asked on April 24, 2019 at 9:55 AM

    I need to send a confirmation email to the person who submits the form (contact) and the attendee(s) that they list on the form as well.  Right now, I have those fields in the condition associated with the email like this:

    {contactEmail40}, {att1EM}, {att2EM}, {att3EM}, {att4EM}, {att5EM}, {att6EM}, {att67EM}, {att8EM}, {att9EM}, {at10EM}

    The contact is getting it but not the attendee(s).

    The form is at https://form.jotform.com/clovely/chadwell-univ-registration

  • Richie JotForm Support
    Replied on April 24, 2019 at 12:34 PM

    I have tested a cloned version of your form and it seems the autoresponder is sending to the attendees. The fields are correctly populated with the attendees email address.

    Confirmation email to more than one person Image 1 Screenshot 20

    I have cleared your form cache. Can you please test your form with different email addresses and let us know if the issue still remains?

  • clovely
    Replied on April 24, 2019 at 1:10 PM

    I tested it to myself with no luck.  I'll try again.

  • Richie JotForm Support
    Replied on April 24, 2019 at 2:27 PM

    May we know what specific condition is not sending the autoresponder email ?

    Tested the form field and condition further by using only the attendee fields 1 and 2.

    Confirmation email to more than one person Image 1 Screenshot 20

    I was able to receive the autoresponder email for both email addresses.


  • clovely
    Replied on April 25, 2019 at 8:29 AM

    I had spaces after the commas in the string of email code.   Looks like that was my problem.  Thanks!