Confirmation email to more than one person

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    clovely
    Asked on April 24, 2019 at 09:55 AM

    I need to send a confirmation email to the person who submits the form (contact) and the attendee(s) that they list on the form as well.  Right now, I have those fields in the condition associated with the email like this:

    {contactEmail40}, {att1EM}, {att2EM}, {att3EM}, {att4EM}, {att5EM}, {att6EM}, {att67EM}, {att8EM}, {att9EM}, {at10EM}

    The contact is getting it but not the attendee(s).

    The form is at https://form.jotform.com/clovely/chadwell-univ-registration

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    Richie_P
    Answered on April 24, 2019 at 12:34 PM

    I have tested a cloned version of your form and it seems the autoresponder is sending to the attendees. The fields are correctly populated with the attendees email address.

    I have cleared your form cache. Can you please test your form with different email addresses and let us know if the issue still remains?

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    clovely
    Answered on April 24, 2019 at 01:10 PM

    I tested it to myself with no luck.  I'll try again.

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    Richie_P
    Answered on April 24, 2019 at 02:27 PM

    May we know what specific condition is not sending the autoresponder email ?

    Tested the form field and condition further by using only the attendee fields 1 and 2.

    I was able to receive the autoresponder email for both email addresses.


  • Profile Image
    clovely
    Answered on April 25, 2019 at 08:29 AM

    I had spaces after the commas in the string of email code.   Looks like that was my problem.  Thanks!