PayPal: Amounts are rounded to 1 decimal on the checkout page

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    Asked on April 24, 2019 at 10:24 AM

    I am using Jotform's PayPal checkout with a coupon that is half off. It looks like the widget rounds only to one decimal. I wanted to ask if it can be changed to two digits to look more like a currency amount. 


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    Answered on April 24, 2019 at 01:09 PM

    I am not sure if this is the issue on our end or on PayPal's end. Based on my test this can be replicated only with amounts that have two decimals where the only second decimal is 0. Amounts such as 200.15 or 200.00 are properly shown on the checkout page. 

    I will report this issue to our developers. We will inform you via this thread once this issue is resolved. 

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    Answered on April 24, 2019 at 03:48 PM

    Thank you for providing us with clear details and explanation. We have now escalated the issue to the next level.

    We will notify you here and in your email for status updates when available.

    We apologize for any inconvenience caused.

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    Answered on January 20, 2020 at 08:56 PM


    This bug has now been fixed. Apologies for the inconvenience. If you are still experiencing problems with your form please let us know in this thread.