Cache Issues: Form Not Updating

  • Profile Image
    TheVelozGroup
    Asked on February 14, 2013 at 08:24 PM

    We created a form titled Multimedia Internship Supplement set up for http://www.thevelozgroup.com/multimedia-test

    However, when going to http://www.thevelozgroup.com/multimedia-test, the recent updates I made to the form not appear. Please advise.

  • Profile Image
    jeanettebmz
    Answered on February 14, 2013 at 09:08 PM

    We had have some data replication issues this week that should be resolved but could be still affecting some forms

    Please modify your current embedded code from this one

    <script type="text/javascript" src="http://form.jotformpro.com/jsform/30415723598963"></script>

    to this one:

    <script type="text/javascript" src="http://www.jotformpro.com/jsform/30415723598963"></script>

    If after applying this change the issue still persist , let me know so I can escalate it to our developers
  • Profile Image
    TheVelozGroup
    Answered on February 24, 2013 at 11:54 PM

    Now this jotform is not updating:

    http://www.thevelozgroup.com/tech-test

    I made edits that are not appearing on the site.

    Please fix and advise.

  • Profile Image
    Welvin
    Answered on February 25, 2013 at 01:26 AM

    Hi,

    I have cleared your forms cache, please kindly check the form again. 

     

    Thanks

  • Profile Image
    TheVelozGroup
    Answered on February 25, 2013 at 10:21 AM

    http://www.thevelozgroup.com/tech-test updated, but now http://www.thevelozgroup.com/internships isn't updating

  • Profile Image
    EltonCris
    Answered on February 25, 2013 at 11:06 AM

    @TheVelozGroup

    The form on internships page is pretty long but it is showing the updated version on my end. Please clear your browser's cache and cookies and recheck the form. It should display the latest changes. 

    This is what I see on my side.

  • Profile Image
    EltonCris
    Answered on February 25, 2013 at 11:08 AM

    Sorry. Here's the direct link of the image if you can't view it properly on your email.

    http://monosnap.com/image/ZQL6utSBUDgSLeDxllId2cuiW.png

    Thank you!