UPGRADING question! ready to upgrade now but have a question

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    Mixtrix
    Asked on April 24, 2019 at 03:27 PM

    I am already a BRONZE level subscriber and wish to upgrade to SILVER now. However, I was JUST charged for my silver monthly. Will I still have to pay the full 39 for my upgrade since I JUST paid for bronze and have not used the entire month yet? can i have that amount deducted from THIS month's silver since I JUST paid into it? I understand this is a one time thing but it is simply because I JUST paid?

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    EltonCris
    Answered on April 24, 2019 at 05:38 PM

    I can see that you've just upgraded to Silver.

    To answer your question, the upgrade is a pro-rata basis. The prorated amount will be credited towards your next invoice. You can confirm that in your new invoice https://www.jotform.com/invoice?u=Mixtrix&id=2019-04-24_15:37:38