PDF template is not looking like my template.

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    Asked on April 24, 2019 at 04:45 PM

    I created a template now when i upload the PDF its not looking like my template and is upsetting my doctors. Please fix!

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    Answered on April 24, 2019 at 06:37 PM

    We apologize for the inconvenience.

    I checked your PDF editor version and I can see that you are still using the old version.


    To change your form to new PDF editor:

    1-Click on "Edit Form" button on your form list.

    1544474407Screenshot at Dec 10 23-39-53.

    2- Click on "Settings" tab in JotForm Form Builder.

    3- Find the setting named "Use New PDF Editor".

    1544474533Screenshot at Dec 10 23-41-33.

    This new setting will allow you to use new PDF Editor. Let us know if you need any further help.