How does your monthly pricing work?

  • pviscotillion
    Asked on April 24, 2019 at 4:55 PM

    Hi there!

    I want to get a monthly subscription.  If I start it now, does my subscription/month run from my start date or from April 1?

    Regards,

    Dawn

  • Welvin Support Team Lead
    Replied on April 24, 2019 at 6:34 PM

    No, the subscription payment would be today and will start today, and that would also renew at the same date by the next month. Also, if you upgrade today, the limit will increase but won't reset. The limit reset is scheduled in the system which will be on the first day of each month, at 00 EST. 

    Related guide here https://www.jotform.com/help/408-Understanding-Your-Account-Usage-Limits.