I have a "What If" question

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    AlannahH
    Asked on April 25, 2019 at 04:29 AM

    I have a questionnaire that is only meant to be filled out 1 time per 30 days.

    However, I have this same questionnaire attached to several of my posts and to an offer.

    Since Jotform has a setting that allows us to have Jotform check for prior submissions based on cookies and IP address, for those people that have already submitted the form, is there a way for Jotform to recognize that and then bring them immediately to the end of the form where I have a message with my offer link so that they can still click it if they want to ?

    I hope that you understand what I'm trying to get at.

    Thank you in advance for your help with this issue.

    Alannah

  • Profile Image
    Victoria_K
    Answered on April 25, 2019 at 07:51 AM

    Hello Alannah,

    Unfortunately, we do not have an option to redirect users within a form if they have submitted it earlier. But, you could apply some conditional logic to redirect users to a page. For example, you can add a question to your form asking if user has previously submitted a form and if the answer is yes - skip to the page you need: 

    How-to-Skip-Pages-Using-Conditional-Logic

  • Profile Image
    AlannahH
    Answered on April 25, 2019 at 09:43 AM
    Thank you for your response.
    I'm implementing, but have run into a major glitch.
    When I went to implement 2 simple conditions, they were working fine at
    first. Then, it turned into this when I went to Preview:
    [image: Screenshot-JotForm problem.PNG]
    Please help.
    ...
  • Profile Image
    AlannahH
    Answered on April 25, 2019 at 09:43 AM
    Sorry, I forgot to include my form url:
    https://www.jotform.com/build/81631671434253
    Also, here's a shot of the form as it should look. It's got 1 hidden
    field. It was working fine up until the last preview.
    [image: Screenshot - JotForm actual form with 2 fields.PNG]
    ...
  • Profile Image
    Victoria_K
    Answered on April 25, 2019 at 12:00 PM

    I am sorry, but we have not received the screenshots. Can you please open this link in your browser to upload them? www.jotform.com/answers/1803395 

    As I check the form, it seems to work correctly, Once 'interrupted' option is selected, form redirects to the page. We will wait for your reply.