the submissions won't delete.

  • CristalR
    Asked on April 25, 2019 at 9:47 AM

    For some reason when I hit delete al submission they "delete" but show back up again.

  • David JotForm Support
    Replied on April 25, 2019 at 12:26 PM

    For which form are you attempting to delete the submissions?  It might be due to the delete all submissions feature requiring password authentication and your account accessing the form as a sub-user.  If the user whose account has the form in their account attempts to delete all submissions for a form it should allow for them to do so.