URGENT - Locked out of account

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    Asked on April 25, 2019 at 10:29 AM


    I recently changed my password (this morning) and now I can no longer access the account.  I've tried sending multiple reset attempts and no email is coming through.  It's very important that we get in today as we are in the middle of launching our events and need access to our RSVP forms.

    Thanks so much for your assistance with this.

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    Answered on April 25, 2019 at 12:57 PM

    I checked our email logs and did not see any reset email sent.  I triggered a reset email from my end and it looks to have been sent.  Check your inbox to see if it has gone through.