Square Payment Error: access token is missing.

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    Asked on April 25, 2019 at 02:38 PM

    Customers receiving a Square payment Error: access token is missing. 

    Can you help with this? 

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    Answered on April 25, 2019 at 03:56 PM

    I assume that this is the form in question: https://form.jotform.com/83395310877162

    That error message is shown when the integration is not connected to your Square account, but it seems like yours is already connected and in Live mode:

    Could you check with Square support if there is something in your account that is not enabled? Let us know what they say.

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    Answered on April 25, 2019 at 07:33 PM

    Thank you! That is super helpful! Actually, I was asking for someone else who was having the issue. Mine has always worked, so I didn't know where to direct her. Thanks for your help!