The history of changes is not kept

  • igordiz
    Asked on April 25, 2019 at 4:09 PM

    Hello! The history of changes is not kept. I add a field in the constructor, but in viewing it is not. What is the reason?

    info@kartina63.ru

    Jotform Thread 1804226 Screenshot
  • Nik_C
    Replied on April 25, 2019 at 5:26 PM

    I checked your form, but there is only one field there:

    1556227544Screen Shot 2019 04 25 at 11 Screenshot 10

    Are you referring to some other form?

    Please advise.

    Thank you!

  • kartina63
    Replied on April 25, 2019 at 5:33 PM

    Yes. This form is on another account.

    kartina63

    On account of kartina63 is also not updated form.



  • Jed_C
    Replied on April 25, 2019 at 6:55 PM

    Initially, it wasn't changing when I first view your form, but after running a few test, I've tried updating the field name of "Паспарту картон" and changes is now taking effect.

    Can you please try clearing your form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache and try it again. Let us know if you are still having this issue?

    Looking forward for your response. 

  • Kiran Support Team Lead
    Replied on April 26, 2019 at 9:41 AM

    We are sorry for the inconvenience this may have caused. We have had a temporary issue with EU server that has caused this. However, the issue should be fixed by now. If you still notice any issue with the forms, please do let us know. We will be happy to take a look again.