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msalexhouseAsked on April 25, 2019 at 4:34 PM
How do I stop taxes from being charged? I have it set at 0% but it's still collecting taxes.
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David JotForm Support ManagerReplied on April 25, 2019 at 6:07 PM
I have checked your form, and it is not charging any tax: https://www.jotform.us/form/91044991997170
If it does charge taxes after submission, please try the following:
1) Deselect the products from the Tax configuration:
2) Save the changes, and clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
Let us know if you need more help.