Why is my form not updating?

  • masqueraderscc
    Asked on April 25, 2019 at 5:20 PM
    Hi Guys - hoping you can help. For some reason I can't get my form to update on the front page. I've added on a logo and changed the title heading which is showing in the design environment, but as soon as I preview the form it doesn't show. Not sure where I'm going wrong so if you can point me in the right direction that would be great. Thanks Kerrie
    Jotform Thread 1804322 Screenshot
  • Elton Support Team Lead
    Replied on April 25, 2019 at 6:37 PM

    Sorry about that.

    I cleared your form cache and this seems to have fixed it. Can you check your form again?

  • masqueraderscc
    Replied on April 27, 2019 at 4:01 PM

    Great thank you - is this something I could have done myself?

  • jonathan
    Replied on April 27, 2019 at 6:24 PM

    Yes. Please see the user guide: How to Clear Your Form Cache

    Let us know if you need further assistance.