Why am I not getting an auto-response email?

  • ProsperityTeamGPS
    Asked on April 25, 2019 at 7:47 PM
  • jherwin
    Replied on April 25, 2019 at 11:08 PM

    Is this the form you're working on?

    https://form.jotform.com/ProsperityTeamGPS/Xorb_Equity_Investor_Invitation

    I checked that form and see that you have email condition, you can put the email recipient like this (see screenshot below).
    1556247924email cond Screenshot 10

    Value: Keith@wergps.com,ChrisJ@eChoiceUSA.com,Wanda@wergps.com

    Separate the email using comma (,)

    Also, be sure to add another email condition for the option of your field 14. You only have one email condition for that field, if the user has chosen another option then no email or notification will be sent to you.

  • ProsperityTeamGPS
    Replied on April 26, 2019 at 3:43 AM
    Hello,
    Thank you for your assistance.
    Keith A. Jones
    Sr. Executive Vice-President
    Corporate Headquarters
    434 West 33rd Street
    Penthouse Floor
    New York, NY 10001
    ...