How to upgrade to HIPAA compliance ?

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    JRA3501
    Asked on April 25, 2019 at 10:21 PM

    So I upgraded my free account to the Gold plan as i was told it included HIPPA Compliance. However, when i select HIPPA forms, it is telling me i have to pay for it. 

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    Richie_P
    Answered on April 26, 2019 at 01:30 AM

    I have checked your account subscription and you're under the Gold plan. You are eligible to upgrade your account and forms to HIPAA compliant by following this guide:https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance

    Please give it a try and let us know if you have further questions.