My JotForms is not updated when I edited.

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    ricardo.rodrigues
    Asked on April 26, 2019 at 04:58 AM

    Hello,

    My JotForms is not updating.

    I made changes today but when I open the form it doesn't show the changes, it opens like it was yesterday.


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    matthew
    Answered on April 26, 2019 at 09:30 AM

    Apologies for the inconveniences this may have caused to you. 

    There was a saving issue on our end. Our developers have fixed the issue. Could you check it again and let us know if the issue still persists?

    If you have other questions or concerns, please do not hesitate to let us know.

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    ricardo.rodrigues
    Answered on April 26, 2019 at 09:36 AM

    I still have the problem checking in https://form.jotform.com/90904058881261

    I can see it right if I change "form" for "www", but if you can correct the "form" link it would be amazing because we have very people who only had this link.

    Thank you so much.

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    ricardo.rodrigues
    Answered on April 26, 2019 at 09:40 AM

    Now it's fixed.

    Hope tomorrow works fine, thank you so much!

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    Kiran
    Answered on April 26, 2019 at 10:11 AM

    We are sorry for the inconvenience this may have caused. We have had a temporary issue with EU server that has caused this. However, the issue should be fixed by now.

    If you still notice any issue with the forms, please do let us know. We will be happy to take a look again.