Issues with the height of the Iframe on Wix website

  • Profile Image
    lumierex5
    Asked on April 26, 2019 at 07:44 AM

    Hi,

    I need a solution for embedding on Wix, I'm currently using the iframe embed method. The height of my form changes depending on a user's selection in the "No of passengers" field, I discovered that the form gets cut off when this happens, and most users have to scroll (on web & mobile) to view the entire form.

    I have tried adjusting the height of the element on my Wix site, but it seems it's a jotform issue.

    What I need is a form that won't scroll when the height is increased, I want the page to automatically adjust itself to the form's height.  Is this something the source code embed method will fix? If yes, how do I go about embedding your source code on Wix.

    Secondly, I want my form to load with the webpage, it takes some extra seconds to show up on my website when the homepage is opened.

    The form name is "Check Your Claim Now"

    Thanks



  • Profile Image
    Kiran
    Answered on April 26, 2019 at 11:10 AM

    Please note that source code embed may not work with Wix web page due to conflict issues. As I check your web page, I see that the form is being displayed without any scroll bars. If you are experiencing any issue with the form on your web page, you may try adding the form to the Wix page using the direct URL instead of iFrame embed code as shown below:

    1556291423WixEmbedForm.png

    Please get back to us if you need any further assistance. We will be happy to help. 

  • Profile Image
    Kiran
    Answered on April 26, 2019 at 11:12 AM

    Secondly, I want my form to load with the webpage, it takes some extra seconds to show up on my website when the homepage is opened.

    Since the form is loaded using iframe and it requires the scripts to load from different sources may have cause the delay in displaying the form. Could you check if the form is loading normally using the direct link to the form?