What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet Integration Not Syncing Automatically

    Asked by AdminCenter on February 15, 2013 at 12:06 PM

    The Google Spreadsheet integration is not syncing automatically. It will sync once but it won't synchronize when new submissions are received. I have disabled the integration and reenabled it but it still isn't synchronizing automatically.

     

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    Answered by jeanettebmz on February 15, 2013 at 01:03 PM

    I have clear your form's cache, can you please re-integrate one more time?

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    Answered by AdminCenter on February 15, 2013 at 01:07 PM

    The form has been re-integrated.

     

    Thank you. I will let you know if it synchronizes or not.