Do I need an API plan for my form

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    ridgewoodcoop
    Asked on April 26, 2019 at 12:53 PM

    I have a registration form where I need a signature at the bottom.  I have dropped in the Docusign widget.  I have set up an account with them and I paid for a yearly plan.  After the 30 day trial it is no longer working.  DocuSign asked that I check with the tech support team at Jotform to see if my form requires an API.  They think I may have been given the wrong plan.

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    BJoanna
    Answered on April 26, 2019 at 02:23 PM

    The DocuSign integration in JotForm uses API, so you need to have an API plan in order to use it with JotForm.

    I tested your form and the DocuSign widget is working fine.

    1556302721docu.PNG

    After I signed it the form was submitted.

    1556302752docu1.PNG

    Were you able to resolve the issue?