submission page doesn't load

  • sziegler
    Asked on April 26, 2019 at 2:11 PM

    Hey:

    I've been having problems using my account lately. This has been going on for several weeks and is easily reproducible. In the video linked you'll see me click to see responses and the form list just reloads. Then, I can't click anything else on the page. Any ideas?

  • Richie JotForm Support
    Replied on April 26, 2019 at 3:19 PM

    We are sorry for the inconvenience this may have caused.

    I have checked your account and I was able to open the submission page with your form.

    Can you please try clearing your browser's cache or user another web browser in opening your form submission?

    Please give it a try and let us know if the issue still remains.