Account suspension and due to that the form submissions seems missing

  • Elizabeth Wysocki
    Asked on April 26, 2019 at 2:21 PM

    I have two forms and all their feedback now missing!

  • Girish JotForm Support
    Replied on April 26, 2019 at 3:21 PM

    Your forms and submissions are available in your account. The reason why you are seeing otherwise is that your account is suspended due to the "Hostess Order Form". Let me forward this to our review team who will respond to you accordingly.

  • ktyaguirre
    Replied on April 26, 2019 at 3:36 PM

    Please email proof of affiliation to Norwex at reviewers@jotform.com title: thread#1805479.

    The forms are not linked to a corporative email address. We understand independent contractors work this way. Nevertheless, we need a one time requirement of such proof in order to whitelist your account.

    Thank you

  • Elizabeth Wysocki
    Replied on April 27, 2019 at 1:43 PM

    Sent from my iPhone
    ...
  • Mike
    Replied on April 27, 2019 at 5:25 PM

    We have received a blank reply from you. Please note that we cannot receive any email attachments at this support forum.

    Please contact reviewers@jotform.com with a proof of affiliation to the Norwex. Please use 'thread#1805479' as an email subject.

    You can also get back to us using the next support thread link:

    https://www.jotform.com/answers/1805479