It says the Chase Bank is available in your form system but stuck on another choice and will not let me select it

  • MarketingResultsBreakthrough
    Asked on April 26, 2019 at 2:23 PM

    Your system says : 


    It says the Chase Bank is available in your form system but stuck on another choice and will not  let me select it   


    Daniel Finlay 

    worldwatchmarketing2019@gmail.com 


    Jotform Thread 1805481 Screenshot
  • jonathan
    Replied on April 26, 2019 at 3:25 PM

    To use a different Payment field you need to Remove/Delete first the existing payment field (Authorize.net) in the form.

    1556306680zzz 2019 04 27 03 Screenshot 10


    After removing/deleting the other payment field like Chase Wepay will become available for selection in Form Elements / Payments tab.

    Let us know if you need further assistance.

  • MarketingResultsBreakthrough
    Replied on April 26, 2019 at 5:43 PM
    I did what you said and it deleted the whole thing .. can you restore it ?
    ...
  • jonathan
    Replied on April 26, 2019 at 5:52 PM

    If you add the new payment field (Chase Wepay) it will restore all the products/items from the previous payment field.

    Or if you really just want to revert the form to previous version you can Undo.

    1556315541zzz 2019 04 27 05 Screenshot 10