New Inbox: the second name field is being displayed instead of the first name as the title

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    mylovefurpaws
    Asked on April 26, 2019 at 03:45 PM

    Why is the new inbox displaying the name of one of the applicant's references at the top of the submission, instead of the applicant's name???

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    Welvin
    Answered on April 26, 2019 at 06:14 PM

    It is displaying the name and the email address now. You seem to have figured this out already. Please let us know if you need further assistance.

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    Welvin
    Answered on April 26, 2019 at 06:24 PM

    My apologies for not reading/checking this well. I figured the name is incorrect. As far as I know, the inbox will fetch the first on the list, but it seems to pick up the 2nd last name. I have raised this thread to our backend team for further assistance. If we have an update, you should know it here. 

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    alinaci
    Answered on April 29, 2019 at 04:10 AM

    Hi,

    Your form is now displaying the correct field on header.

    Best,