Uploaded image showing 404 page

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    shanemccauley
    Asked on April 26, 2019 at 05:23 PM

    Hello,
    I have two questions:

    -Can the form be setup to resize photos so that I can fit all the photos I want to and to email easily; around 6-8 photos? 

    -I am getting the attached error when I click to view a photo when I have forwarded the original message. Any ideas?

    Thanks,
    Shane

  • Profile Image
    jherwin
    Answered on April 26, 2019 at 08:29 PM

    Can the form be set up to resize photos so that I can fit all the photos I want to and to email easily; around 6-8 photos?

    Is it in the notification email template? If yes, then please refer to the guide below.

    Guide: How-to-display-uploaded-image-in-the-form-emails-or-thank-you-message

    I am getting the attached error when I click to view a photo when I have forwarded the original message. Any ideas

    If you access or click the picture in the email while your account is logged out, it will show the 404 pages. If you want to access or open images without logging into your account then you can configure it in your account settings.

    Go to your account settings: https://www.jotform.com/myaccount/settings. Then look for "Require log-in to view uploaded files" and uncheck it.
    1556324911uncheck.png

    Let us know if you are referring to something else.