I was able to revert back and restore my form with all it intact info.

  • MarketingResultsBreakthrough
    Asked on April 26, 2019 at 5:39 PM

    I followed your instructions to remove several times in attempting to remove 

    the Authorize .net payment option and add my Chase pay  but all it did was remove all the work  went to in creating it and had to go back and restore my work over and over again 

    Jotform Thread 1805688 Screenshot
  • Jed_C
    Replied on April 26, 2019 at 9:29 PM

    It shouldn't delete the products you've added when deleting the payment field.

    sample screencast:

    1556328506delete payment field Screenshot 10

    In your screenshot, it still show that you haven't deleted Authorize.net yet. Please delete the field so you can select Chase pay.

    Let us know if you have any questions or if you need further assistance. 

  • MarketingResultsBreakthrough
    Replied on May 1, 2019 at 7:06 PM

    This video .. how do you slow it down so I can start from the beginning and take it step by .. its all over the place .. too fast and I can not even catch this merry go round   

  • Jed_C
    Replied on May 1, 2019 at 9:00 PM

    Sorry, but it's a GIF and there's no way to pause and play it. Please refer to my screenshot below. It basically shows how you delete Authorize.net and replace it with Chase Pay.

    1556758801how to replace payment method Screenshot 10

    Let us know if you have any questions or if you need further assistance.