Import PDF Form: Getting "Import failed" error.

  • arnoldchan
    Asked on April 27, 2019 at 1:36 AM

    I tried to import a pdf form. But there is an error message saying my doc is not a fillable form. Can you help explain why? 

    If needed, I can send you my pdf forms to take a look.

    Jotform Thread 1805919 Screenshot
  • AndrewHag
    Replied on April 27, 2019 at 3:52 AM

    Are you trying to import a FormsCentral fillable PDF form? Please note that this tool is meant for FormCentral only: https://www.jotform.com/adobe-formscentral-alternative/

    If that fillable PDF is a FormsCentral form, then follow this guide: How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm

    If it is not from FormsCentral, then it won't work. Let us know if you have more questions.

  • arnoldchan
    Replied on April 27, 2019 at 7:43 AM
    Thank you for getting back. It’s a fillable form created in Acrobat DC. Is it convertible to Jotform?
    Warm regards
    Arnold
    Cambridge Paediatrics 華br/>br/>科
    Tel: 3703 3550 Fax: 8148 0019
    Unit 1016, 10/F, Grand Central Plaza, Shatin
    Shop UG25, Citywalk 2, Tsuen Wan
    www.cam.com.hk
    PRIVATE & CONFIDENTIAL
    Please delete this email if you are not the intended recipient. Thank you for respecting the privacy of others as for yourself.
    ...
  • jherwin
    Replied on April 27, 2019 at 8:58 AM

    Unfortunately, if our PDF import tool does not accept the PDF you are trying to upload then it means that no areas are fillable or it is not compatible.

    You can create a fillable PDF using our PDF editor if you like.

    Guide: How-to-Create-PDF-Forms-with-PDF-Editor