Import PDF Form: Getting "Import failed" error.

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    arnoldchan
    Asked on April 27, 2019 at 01:36 AM

    I tried to import a pdf form. But there is an error message saying my doc is not a fillable form. Can you help explain why? 

    If needed, I can send you my pdf forms to take a look.

    Screenshot
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    AndrewHag
    Answered on April 27, 2019 at 03:52 AM

    Are you trying to import a FormsCentral fillable PDF form? Please note that this tool is meant for FormCentral only: https://www.jotform.com/adobe-formscentral-alternative/

    If that fillable PDF is a FormsCentral form, then follow this guide: How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm

    If it is not from FormsCentral, then it won't work. Let us know if you have more questions.

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    arnoldchan
    Answered on April 27, 2019 at 07:43 AM
    Thank you for getting back. It’s a fillable form created in Acrobat DC. Is it convertible to Jotform?
    Warm regards
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    jherwin
    Answered on April 27, 2019 at 08:58 AM

    Unfortunately, if our PDF import tool does not accept the PDF you are trying to upload then it means that no areas are fillable or it is not compatible.

    You can create a fillable PDF using our PDF editor if you like.

    Guide: How-to-Create-PDF-Forms-with-PDF-Editor