Import PDF Form: Getting "Import failed" error.

  • Profile Image
    Asked on April 27, 2019 at 01:36 AM

    I tried to import a pdf form. But there is an error message saying my doc is not a fillable form. Can you help explain why? 

    If needed, I can send you my pdf forms to take a look.

  • Profile Image
    Answered on April 27, 2019 at 03:52 AM

    Are you trying to import a FormsCentral fillable PDF form? Please note that this tool is meant for FormCentral only:

    If that fillable PDF is a FormsCentral form, then follow this guide: How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm

    If it is not from FormsCentral, then it won't work. Let us know if you have more questions.

  • Profile Image
    Answered on April 27, 2019 at 07:43 AM
    Thank you for getting back. It’s a fillable form created in Acrobat DC. Is it convertible to Jotform?
    Warm regards
    Cambridge Paediatrics 華br/>br/>科
    Tel: 3703 3550 Fax: 8148 0019
    Unit 1016, 10/F, Grand Central Plaza, Shatin
    Shop UG25, Citywalk 2, Tsuen Wan
    Please delete this email if you are not the intended recipient. Thank you for respecting the privacy of others as for yourself.
  • Profile Image
    Answered on April 27, 2019 at 08:58 AM

    Unfortunately, if our PDF import tool does not accept the PDF you are trying to upload then it means that no areas are fillable or it is not compatible.

    You can create a fillable PDF using our PDF editor if you like.

    Guide: How-to-Create-PDF-Forms-with-PDF-Editor