Firefox Autofills multiple fields at once

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    Asked on April 27, 2019 at 03:21 PM

    Don't know if this is happening to others or if it's occurring in other browsers, but it appears that the Autofill feature in Firefox is causing an issue.

    I'm collecting info from several hundred authors and in my form I have fields for the  Author's name and another set of fields for their Pseudonym. The former is required of course and the latter is optional.

    If you do not enter anything for a Pseudonym, and proceed to the next field for Email address (required), it will populate the Pseudonym fields with copies of the Author names. More accurately, it will populate the text associated with that email address displayed in Firefox's autofill drop down.

    I discovered that if I turn off Autofill in Firefox that it no longer does this. Fortunately, you can go into the Pseudonym fields and delete this text before submitting but that's not ideal as it's unprofessional looking, confusing for some, and resulting in time wasted responding to questions about this.

    Any thoughts or suggestions?

    Thank you.

  • Profile Image
    Answered on April 27, 2019 at 06:13 PM

    You are right, this is caused by the autofill of Firefox. This is rather a 'feature' of Firefox to autofill all matching profile fields. So this is not something that is controlled from the JotForm's side.

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    Answered on April 27, 2019 at 08:28 PM

    Thank you Mike for confirming my suspicions. At least I have an answer I can speak to and adjust accordingly.